Store Policies

    Returns/Cancellations

    Please note that we do not permit the return of the following products:
    1. Special orders and products that are custom configured to your specifications.
    2. Products sold "as is" or "used" or that have been installed or used after receipt.
    3. Firearms, once transferred to buyer.
    4. Illumination devices, electronic sights, optics and night vision equipment.

    NOTE: We recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.

    The United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.

    Website Disclaimer

    ALL PURCHASES ON OUR WEBSITE MUST BE IN ACCORDANCE WITH YOUR STATE AND FEDERAL LAWS. ANY PURCHASES THAT DO NOT FOLLOW YOUR STATE AND FEDERAL LAWS WILL BE SUBJECT TO CANCELLATION FEES. ANY QUESTIONS, PLEASE CONTACT ASGARD ARMS AT 708-279-7572.

    All items on this website are subject to change without notice. This includes item availability, one-of-a-kind items, and pricing.

    General Firearm Sales

    ALL purchases made on the website and picked up in the store must show the credit card used for the purchase online.

    All firearm purchases made by Illinois residents must show a Illinois Driver's License or Illinois State I.D. and a Illinois Firearms Owners Identification card(F.O.I.D.)

    All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering. You must be 18 or older to purchase a long gun and 21 or older to purchase a handgun per ATF rules, but state and local laws may differ and you will need to check your local laws before purchasing a firearm.

    All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.


    Protect Illinois Communities Act, Regulation on Assault Weapons

    On January 10, 2023, Governor JB Pritzker signed into law Public Act 102-1116, the Protect Illinois Communities Act (Act). The Act regulates the sale and distribution of assault weapons, high-capacity magazines, and switches in Illinois. The Act went into effect immediately upon signing. Individuals who possessed assault weapons, high-capacity magazines, and other devices listed in the Act before it took effect are required to submit an endorsement affidavit through their Firearm Owner’s Identification Card account by JANUARY 1, 2024.

    Consumer Data Privacy

    We respect your privacy and are committed to protecting it.

    The Credit Card Billing Information, Shipping Information, and Contact Information in our checkout process are required in order to process your order and deliver the product to you. We store some information for accounting reasons. Your information will not be shown to third parties not involved in the transaction, nor used to send you any unrequested information. The entire Checkout process is handled through a secure SSL-encrypted connection.

    The Credit Card Billing Information is sent directly to our payment provider who processes your credit card transaction. The credit card information is neither recorded nor stored by us, and it can only be accessed by our payment provider. Each transaction has a very high level of security. Your credit card details are sent directly to the payment provider over a secure SSL-encrypted connection. They are not processed on our servers at any stage of the transaction, nor are they stored on our server.

    Order Fulfillment

    All orders are shipped promptly from our warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.

    Online Price & Description Errors

    Our online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.

    If an item's description contains an error such as incorrect photo, price, accessory or description and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that $dealerName will be the final arbiter of discrepancies in the online catalog.

    Ammunition Purchases

    You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations. *All ammunition sales will comply with local and state laws and will not be shipped to any restricted areas.*

    Protect Illinois Communities Act, Regulation on Assault Weapons

    On January 10, 2023, Governor JB Pritzker signed into law Public Act 102-1116, the Protect Illinois Communities Act (Act). The Act regulates the sale and distribution of assault weapons, high-capacity magazines, and switches in Illinois. The Act went into effect immediately upon signing. Individuals who possessed assault weapons, high-capacity magazines, and other devices listed in the Act before it took effect are required to submit an endorsement affidavit through their Firearm Owner’s Identification Card account by JANUARY 1, 2024.

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